How do you deliver consistent, high quality care at a time when budgets are being cut and workloads are increasing?
It's the question everyone is asking - and whilst we can't commit to having all the answers - we do believe that the technology supporting your team(s) can enable you to improve service standards and efficiency across your organisation:
Allow patients to book an appointment online or via their telephone keypads.
Enable direct dialling from your EMIS patient records.
Enable multiple surgeries to be contacted via a single number.
Call queuing and call routing to cope with the 8am rush, bank holidays and emergencies.
Secure, remote access to patient records, medication lists and test results.
Automatic call recording - stored for 28 days.
Easiy changeable message announcements.
Bypass lines (for GPs and hospitals at peak times).
Extension based billing.
Patient advice lines.
Voicemail to email facility.
Whilst the above serves to provide you with an idea of what challenges technology can help fix, we know that your practice has it's own quirks and ways of doing things.
Our priority is to find out exactly what it is you need.
What are your specific challenges? What are your expectations in terms of a phone or IT solution? Do you anticipate any obstacles embedding the new processes or training?
Once we fully understand what you need from us, we can then help you manage the changes internally, so that your new technology becomes a valued part of your team.