Hosted phones aren’t necessarily a new thing, but due to improvements in internet connection speeds and reliability, they are more of a plausible option for organisations today than they have been before.
So, what is a hosted phone?
Put in the simplest of terms – a hosted phone uses your internet connection to enable you to make calls rather than a phone line. So, as long as you have an internet connection, you’re generally good to go.
There are a couple of other factors to be considered which may affect their suitability. For starters, you’ll want a reliable internet connection as if your internet goes down, so could your phone (we recommend a failover analogue line for organisations who require 24/7 communication). We also recommend a dedicated line to support your hosted phone to ensure you don't encounter bandwidth issues when using your phone and accessing the internet at the same time. Just what type of connection you need to have will depend on how many extensions you require, your location, general internet usage etc.
Give us a quick call and we can help you access your suitability for a hosted phone. We'll review your existing connections to see whether you already have infrastructure in place to support this type of system, or discuss what you'd need to get a hosted phone online.
Contact us now on 01233 225 618, or check out our hosted phones page for more information on the features and benefits of our hosted system >>