As mobile phones become our default option for making and receiving calls, the need to control their costs and availability increases. With business shifting to a 24/7 model; where customers’ expect immediate results before they move onto the next best option, organisations face technology challenges to keep them ahead of the competition.
One such challenge is creating seamless transitions between company mobiles and landline phones to ensure customers can always reach you; whether you're in the office, on the road or between meetings.
Technology has moved forward. Already the option of using remote software on your mobile to display your office number phone when you call a customer or utilise the features on your desktop from your mobile, is readily available. As too, is receiving calls through to your mobile device via means of mobile twinning. But what about seamlessly transferring calls between your two devices without interrupting a call, or being able to utilise your fixed line network (with the benefits of your call bundles and guaranteed signal) when you’re in the office, rather than calls being charged via your more expensive mobile network operator?
What is Fixed/Mobile Convergence (FMC)?
Fixed/Mobile convergence (FMC) allows your organisation’s mobile phones to function using both a mobile network and your fixed-line / IP network. Not only does this offer benefits from a cost perspective when calling between mobile and fixed estates; mobile to fixed line, fixed line to mobile and even mobile to mobile, but if your office is located in a weak mobile signal area, it can also negate a lot of network issues too.
Learn more about our fixed/mobile convergence (FMC) products. Contact us on 01233 225 618 or complete our contact form and we’ll ring you back.