Understanding the possibilities can be half the battle when trying to determine what you want from your new phone system. Unless you know what features are available, it’s like trying to order dinner without knowing what’s on the menu.
So where do you start in ensuring that your phone is working hard enough to support you?
We suggest the below list is a good starting point. Have a read through the options and highlight those which you consider essential to your organisation v.s. those which are nice to haves.
Once you have a feature list in mind, you'll be better positioned to look at handsets and tariffs. Our two most popular choices of business phone system are Panasonic and Avaya - both of which offer a range of handsets which are feature rich and budget friendly.
Let’s start by looking at what features are available to you. Once you get a feel for what your current system is missing, we can work together to ensure your next phone is a perfect match.
Once you’ve decided which features are important to your organisation, it’s time to choose a phone. For this, you need to consider flexibility, scalability, warranty and hardware/software support options. (If any of this sounds daunting, give us a call on 01233 225 618 and we’ll chat you through the process). There are several phone manufacturers, many of which offer similar products. So how do you decide on a handset? Are some phone systems more reliable than others? Which phone will support your organisation best in the long term?
Between them, Panasonic and Avaya offer practically every telephone solution in the book.
Panasonic is a global leader in business communications, providing enhanced communications for smaller to medium sized businesses. With all the latest features available, we are confident that you'll find the right choice of handset to suit your needs.
Avaya delivers complete communication solutions that are ideal for organisations up to 250 extensions. Avaya provides a complete portfolio of business phones, offering devices for use at desks, in conference rooms and across multiple sites.
We believe the technology choices you make should empower your organisation; whether that’s by removing a pain you’re currently experiencing or improving your current methods of working. Whatever the reason for change, we’ll help you embed it,
so that you see a real return on your investment. Learn more about HPT >>
Once your phone is selected, you want a dial tone when you pick it up. More than that, you want to ensure it’s not going to cost you a small fortune every time your team make a call. Gamma Telecom are a leading telecoms carrier who provide a wide range of voice, mobile and data services through channel partners such as HP Technology. Via Gamma, we are able to offer our own tariff packages and flexible contract terms.
But what does this mean to you?
It means that you have complete freedom and flexibility. We will chat through your requirements and work with you to find the most appropriate tariff to suit your individual needs; from competitive call packages to available bundles. You get the personal service and attention of an independent provider, but with the performance of a leading network operator.
Despite the proliferation of texting, social media and email, the telephone is arguably still the most critical business tool. But often, it is still one of the most neglected systems in any organisation. Let’s face it. While a telephone is simple, setting up and maintaining a telephone isn’t. And when your business relies on communication with clients and suppliers, you need 100% uptime and flawless operation.
If you don’t have in-house IT staff, keeping your telephone systems up to date can be a difficult task. There are so many features and capabilities to consider and the more features there are, the more complex the implementation and maintenance can become. So why give yourself the hassle?
Our system care packages are there to support you and ensure that your phone does exactly what you need it to – work. We offer different levels of support to suit organisations of any size or budget and what’s more, our packages are completely flexible so you can tell us how much support you require.